Shutter door not working?

It can be very frustrating when your roller shutter door is not working any more. Always make sure you are using a professional when working on your roller shutter door. To ensure you know what to look for when experiencing issues, we have compiled a list of the 6 most common roller shutter doors problems:

damaged shutter door

1. Make sure there is power

A Loss of power could be preventing it from working if you have a electric roller shutter door. Make sure that the power is on by checking the mains; if this was not the problem then you can rule out this step. Make sure that the Battery is fully charged for the motor.

2. Temperature of the motor

A common issue is overheating of the roller shutter door and this can cause the motor to stop temporarily. Questions to ask your self is: was the door opened repeatedly and overused? Always give your motor some time to cool down before using it again.

3. Check the Emergency Release Chain

Electrical or manual your roller shutter will always have a emergency release chain, Try to pull the chain to see if it will get the door unstuck. If this fails a technician should be contacted to make the repair.

4. Make sure there is no dirt or dust

A roller shutter being stuck could be that the tracks are clogged up by dirt and dust. Always checking if the tracks are clear is a good option, make sure you get a certified service technician to do inspections every 2 years. if your door is powered by electricity, make sure  you turn the power off before examining the tracks to prevent any hazards or injuries from occurring.

5. Condition of the door

Dents and damages can prevent any door from functioning properly, and shutter doors are not excluded from this.  Check the door for cracks, dents & buckles  especially in industrial areas where accidents could occur. Some damage can be fixed by you, However, more complicated or larger issues will require the work of a service technician via an emergency call-out.

6. Checking the Door Code

Is your shutter door code-operated?  it may be that you are just not using the correct code to initiate its opening or closing. Double-check that you are inserting the right code into the system by conferring with colleagues or the company who installed your shutter door. If you are using the right access code and your door remains broken, an emergency call-out is the next step to take.

Hopefully this list helped you to identify potential problems with the roller shutter door. But even if you found the cause it is always best to find a service technician to make sure your roller shutter door works for years to come.

Conclusion:  

Our specialist team of qualified technicians has over 20 years experience installing and repairing a wide variety of roller shutter doors. If you require an emergency call-out or repair and maintenance advice to ensure your roller shutter door continues to function correctly, a member of our fully qualified workshop will always be here to help. 

For further information regarding the services we offer here at Shutter Door or to find out more about the benefits of our industrial roller shutter doors, contact us today on 063 665 3405